… entry level skills and competencies needed for employment opportunities within the healthcare and social service industry. Topics focus on competencies required of healthcare and social service providers, such as HIPAA, Professionalism/Ethics, Diversity/Cultural Awareness, Teamwork, Collaboration, Conflict Resolution, Customer Service, Safe Practice/Infection Control, Medical Terminology, and First Aid. Completion of this skills certificate … provides the first step in making an informed decision regarding the selection of additional programs of study leading to healthcare and service careers. HLTHOCC 062: SKILL SET FOR THE HEALTH CARE PROFESSIONAL (2 units) This course is an …