… years. Students who pursue this certificate program will gain a basic knowledge and understanding of ideas related to and applied in a modern office environment or word processing center. Office Assistant This Certificate of Achievement is … flow of goods and documents, shipping and receiving concepts, communication skills, teamwork, customer service, applied math, and warehousing/inventory software will be covered. Students will also gain a knowledge and application of new … flow of goods and documents, shipping and receiving concepts, communication skills, teamwork, customer service, applied math, warehousing software, bar codes, radio frequency identification, and data collection are covered. Announcements …