… will allow you to sign up for a new payment plan. Our system shows you already have a payment plan in place. If you are having trouble signing up for a plan or gaining access to the payment plan portal, please contact the Business Office at your … computer such as one at the city library. ALL LACCD colleges provide publics computer access for students use. … I'm having trouble with the application process. How can I get help? … If you are having difficulty completing the application, please contact NBS (Nelnet) at (800) 609-8056 or the Business Office at your …