CAOT Computer LAB

Online and In-person Assistance

The following information will be updated throughout the semester. Please check back regularly for any changes.

Online and In-person lab assistance is available during Fall 2021.

Online Assistance: 

Tutors will provide our CAOT students with assistance through e-mail and/or Zoom meeting. If you have any questions or need additional assistance to complete your class assignments, please e-mail one of our tutors your question, and we will do our best to respond in a timely manner. You can also e-mail us if you would like to schedule a short Zoom meeting (30 minutes). 

Our service hours are available from 8:00 a.m. – 5:00 p.m. Monday through Friday. Any question sent after hours will be answered the next working day.

Here are few things to know:

  1. Please contact us with your LACCD email (Example: edcba1234@student.laccd.edu).
  2. Make sure to include your full name, your instructor’s name, class name, and your question (if possible, supplement with screenshots or photo) in your e-mail.
  3. If you are unsure who might be able to assist you, please contact Silvia Serrano or Wing Shum, so a tutor can be assigned to you.
  4. Keep in mind that our tutors are not here to do your assignments. We encourage our students to try their best in completing their assignments. We will gladly assist you if you have some questions.
  5. Please be mindful that our tutors do not have access to your Canvas or textbook. Please provide us enough context, so we can better assist you.

In-person Assistance: 

Lab assistants can help our CAOT’s students at ELAC Campus. Visit our Computer Lab (Technology Center, E7-418) if you need in-person assistance to complete your assignments, need to use a computer, need to scan documents, or need internet access. 

Our Lab hours are from 8:00 a.m. – 5:00 p.m. Monday through Thursday, and 8:00 a.m. – 4:00 p.m. on Friday. 

Must follow these rules: 

  1. Please complete the COVID-19 Symptom Self Check before visiting our campus. 
  2. Face mask is required in the Lab. 
  3. No food or drinks are allowed except for a bottle of water. 
  4. The lab will be limited to 15 students. 
  5. Check-in at the front desk before getting seated. 

Assistants and Tutors:

Silvia Serrano
Instructional Assistant, CAOT
E-mail: serransn@elac.edu

Wing Shum
Instructional Assistant, Info. Tech.
E-mail: shumwh@elac.edu

Flor Escobar
Student Tutor, CAOT
Available: September 7 - December 10
Monday – Friday 1:00 PM – 5:00 PM
E-mail: escobaf2@laccd.edu